Customer management
Every customer, every vehicle, every booking — in one place
Who was on the waiting list again? Which caravan belongs to which customer, and has that invoice been paid? In Stallingo you click one customer and see everything: vehicles, space, contract, invoices and booking history.
Customer management for a storage business links every customer to their vehicles, storage space, contract and invoices, and automatically keeps new registrations on a waiting list with vehicle type and length.
- Vehicle
- Hobby De Luxe 460 · 660 cm
- Space
- Hall B · row 3
- Contract
- C-2019-088 · yearly
- Last invoice
- Paid online
- Next booking
- Pick-up · Fri 12 June
How it works
From first enquiry to regular customer
Registrations & waiting list
New enquiries through your website arrive automatically as registrations, with vehicle type and length. Full? The enquiry moves to the waiting list, and you see exactly who has waited longest and what fits as soon as a space frees up.
A complete customer file
Per customer: contact details, vehicles with dimensions and registration plate, assigned space, contract, invoice status and the full pick-up and drop-off history. Notes for the particulars — the key is with the neighbour — sit right there too.
Your whole team in the know
Thanks to roles and permissions, each staff member sees what they need: the hall staff see vehicles and bookings, the bookkeeper sees invoices. No more knowledge that lives only in your head.
Benefits
Why storage operators save time with this
- One customer file with vehicles, space, contract and invoices
- Website registrations arrive automatically
- Waiting list in order, with vehicle type and required length
- Search by name, registration plate, customer number or brand
- Notes and particulars per customer and per vehicle
- Full history: every booking and invoice on record
- Multiple vehicles per customer — caravan and boat? No problem.
- GDPR-ready: data stored securely in the EU, not in an e-mailed Excel file
Questions about customer management
How does a waiting list for caravan storage work in Stallingo?
New enquiries arrive automatically with vehicle type and length. If you are full, the enquiry joins the waiting list. When a space frees up, you immediately see which waiting vehicles fit by length and who has waited longest.
Can I import my existing customer records?
Yes. You send us your current list, for example as an Excel file, and we migrate customers, vehicles and spaces for you. Most storage sites are fully set up in Stallingo within one day.
Can one customer have several vehicles?
Yes. A customer can have any number of vehicles — a caravan and a boat, for example — each with its own dimensions, its own space and its own subscription.
Your customer records in order in one afternoon?
Request a free demo. In half an hour we will show you how Stallingo works with your halls, customers and rates.
No credit card required · Personal walkthrough · English support available